Prevent Unauthorized Transactions in your trading --> Update your mobile number, email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create a pledge.
KYC is one time exercise while dealing in securities markets --> once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. Prevent Unauthorized Transactions in your DEMAT account.
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INVESTOR COMPLAINT DATA

SEBI Complaint Redress System-SCORES

SMART ODR (Online Dispute Resolution)

Complaint Registration Procedure

Complaint Process In case you need to file a complaint regarding our APs, Employees or the Company, you may either send a written complaint to 5/6 Hind Rajasthan Chambers, 6 Oak Lane, Fort, Mumbai 400 001 or send an email on kadam@nayaissue.com.

1. We shall generate the complaint number and send it to you via email.
2. You can ask for the redressal stage of the complaint quoting the complaint number / ticket number.
3. The Compliance Officer shall forward your issue / query / complaint to the concerned department and the resolution of the same will be communicated to you via email within 21 working days from the date of receipt of such issue / query / complaint.
4. Once resolved the complaint number / ticket number will stand closed.
5. In case you are not satisfied with the resolution, you may escalate the matter to the Exchange and then SEBI as per the escalation matrix.

Escalation Matrix:

Details of Contact Person Address Contact No. Email Id
Customer care Nilesh Kadam 5/6 Hind Rajasthan Chambers, 3rd floor, 6 Oak Lane, Fort, Mumbai – 400 001. 66145641 kadam@nayaissue.com
Head of Customer Care Giridhar Parab 5/6 Hind Rajasthan Chambers, 3rd floor, 6 Oak Lane, Fort, Mumbai – 400 001. 66145650 parab@nayaissue.com
Compliance officer Ramesh Baliya 5/6 Hind Rajasthan Chambers, 3rd floor, 6 Oak Lane, Fort, Mumbai – 400 001. 66145645 babu@nayaissue.com
CEO Amit Jasani 5/6 Hind Rajasthan Chambers, 3rd floor, 6 Oak Lane, Fort, Mumbai – 400 001. 66145678 amit@nayaissue.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with:

1 | NSE Investor Service Cell
022- 22728097 | ignse@nse.co.in | https://investorhelpline.nseindia.com/NICEPLUS/
2 | BSE Investor Service Cell
022 –26598490 | is@bseindia.com | https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
3 | CDSL
022- 22723333 | compliants@cdslindia.com | https://www.cdslindia.com/Footer/grievances.aspx
4 | SEBI
1800 22 7575/ 1800 266 7575 | SEBI: https://scores.sebi.gov.in/
5 | Smart ODR: https://smartodr.in/intermediary/login

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Registration Number:
SEBI Stock Broking: INZ000280133
Member NSE (11072)
Member BSE (3035)
SEBI DP: IN-DP-807-2025
Member CDSL DP (102500)
CIN: U6712OMH'19S5PTC089342

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